PAYMENT

We use a trusted PayPal Express gateway for PayPal and Credit Card transactions. You may either use your PayPal account or if you do not have a PayPal account simply select the credit card option in the PayPal checkout. Cycle Closet also offers AfterPay as a payment option for customers in Australia, New Zealand and the USA. Your prodcuts(s) will only be put aside and sent once payment has been complmeted by one of these methods. Therefore, we can not put products aside until we receive payment notificaton

Cycle Closet Encourages Our Customers Not to Overspend

Cycle Closet have provided links below, so you can read the terms of service for the range of payment methods we offer. Above all, we suggest you read the helpful hints from Afterpay about staying in control of your finances
Therefore, it is your responsibility not to overcommit financially by buying products costing more money than for which you can comfortabley complete all required payments.

PayPal

It is your responsibility to make sure you understand the Terms and Conditions you are accepting by making a payment using the PayPal service we make available. PayPal make available a digital version of their Customer Agreement. Therefore, we suggest you read it via this link! The Agreement is a contract between you and PayPal. In other words, it applies to your use of the PayPal service to pay for the products you purchase online, including at Cycle Closet’s online shop. Above all, note that you automatically accept the PayPal User Agreement when you make an online payment on any website. PayPal is one of our chosen methods of payment because it provides a high level of security for our customers.
Important Security Measures:
1] Your sensitive financial information is only securely stored on PayPal’s servers which operate within a highly regulated system
2] We receive payment and payment confirmation from PayPal without ever seeing your financial information.

AfterPay for our customers in Australia, New Zealand and the USA

Providing you the AfterPay payment method, gives the opportunity to spread the total cost of your Order over multiple payments. Goods will only be shipped once we are notified you have signed on for your commitment for the Cycle Closet Order to the AfterPay system

Click here for more information on Terms and Conditions
In addition, click here to read hints by Afterpay on how to control your finances
Similarly, click here for information on what to do should you ever have difficulties paying your Afterpay instalments

SHIPPING

Your order will commence being processed within one working day from when confirmation of your payment is received by Cycle Closet. Please note that payment times (ie. the time it takes for Cycle Closet to receive payment) vary depending upon the form of payment and your financial institution. You are strongly encouraged to use PayPay via our online store, which means you will receive a confirmation of payment followed by an email advising you that your order has been processed (shipped). We also accept Credit Card Orders via a phone-call to the Adelaide store for new releases not available online.

Shipping Options

  1. Click and Collect Adelaide/Brisbane = Collect from a store in Australia at no added cost. Info on local stores here!
  2. $19.95 = Express post delivery within Australia. Orders placed before 4:00 pm ACST will be shipped by Express Post the same day and should arrive in 1-2 days
  3. $9.95 = Parcel Post within Australia – Aust Parcel Post if order is under $90
  4. $49.95 = Worldwide Parcel Post – International Parcel Post if order is under $90
  5. Free Parcel Post – Free Worldwide if order is over $90

Conditions for Shipping Options

Option 1 Orders will usually be ready to pick-up within 2 working days of Cycle Closet receiving confirmation of payment for your order. We will email you to let you know the expected collection date.

Options 2 – 4
a] These methods are for shipping and handling using the Postal system delivery, including tracking. You will receive a further notification email to confirm that your order has been posted. Please note that delivery time is subject to any delays resulting from postal delays or forces of nature for which Cycle Closet will not be held responsible.

b] Unless the shipping method is “Click and Collect”,  a surcharge payment of $10 is required if the order includes shoes or a helmet. This surcharge must be paid, even on Orders eligible for free shipping, before goods can be shipped.