Cycle Closet offer FREE General Shipping
OVERVIEW OF SHIPPING OPTIONS
Your order will commence being processed within one working day from when confirmation of your payment is received by Cycle Closet. Please note that payment times (ie. the time it takes for Cycle Closet to receive payment) vary depending upon the form of payment you choose and your financial institution. We also accept Credit Card Orders via a phone-call to our Adelaide, Brisbane or Melbourne stores if it's easier for you, or for new releases not yet available online.
SHIPPING OPTIONS: FREE AND CHARGED
- FREE Click and Collect Adelaide or Melbourne = Collect from a store in Australia at no added cost. See website footer for store info links.
- FREE Parcel Post: Free Australia-wide if order is $50 or more and free Worldwide if order is $170 or more. Excludes orders for Helmets and Shoes.
- Express post within Australia = $19.95: Orders placed before 4:00 pm ACST will be shipped by Express Post the same day and should arrive in 1-3 days. Excludes orders for Helmets and Shoes.
- Parcel Post within Australia = $9.95: This is shipped via Australia Parcel Post. Excludes orders for Helmets and Shoes.
- Worldwide Parcel Post = $29: International Parcel Post. Excludes orders for Helmets and Shoes.
- Shipping Helmets or Shoes = $ 12 for Australian orders and $49 for International orders.
CONDITIONS FOR SHIPPING OPTIONS
Option 1 : Orders will usually be ready to pick-up within 2-3 working days of Cycle Closet receiving confirmation of payment for your order. We will email you to let you know the expected collection date.
Options 2 – 5:
These methods are for shipping and handling using the Postal system for delivery, including tracking. You will receive a specific notification email with your tracking number, to confirm that your order has been posted. Please note that delivery time is subject to any delays resulting from postal delays or forces of nature for which Cycle Closet will not be held responsible. These shipping methods cannot be used for shoes or helmets.
Option 6: Unless the shipping method is “Click and Collect”, a surcharge is required for some bulky items, eg. shoes or a helmet. This shipping surcharge will be included at checkout if it applies, even on Orders eligible for free shipping.